Shipping policy

Thank you for choosing Wisify Tech Solutions. We strive to provide a seamless and efficient shopping experience for our customers. This shipping policy outlines our shipping and delivery procedures to ensure clarity and transparency.

Order Processing:

  • Orders are typically processed and shipped within 10 business days of receiving payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

  • We offer several shipping methods, including standard and expedited options.
  • The available shipping methods and their associated costs will be displayed during the checkout process.

Shipping Destinations:

  • We currently ship to addresses within European Union. Please note that there are restrictions on some products, and we do not ship to certain locations.

Shipping Rates:

  • Shipping costs are calculated based on the weight or size of your order and the destination.
  • Shipping rates are displayed at checkout before you confirm your purchase.

Tracking Information:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your shipment using the provided tracking information.

Delivery Time:

  • Delivery times may vary depending on the shipping method selected and the destination.
  • Estimated delivery times will be provided during the checkout process.
  • Please note that unforeseen circumstances, such as weather or carrier delays, may impact delivery times.

International Shipping:

  • For international orders, customs duties and taxes may apply. Customers are responsible for any customs fees incurred.
  • We are not responsible for delays due to customs processes.

Incomplete or Incorrect Addresses:

  • It is the responsibility of the customer to provide accurate and complete shipping information.
  • Wisify Tech Solutions is not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • Wisify Tech Solutions is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure a secure delivery location.

Contact Us:

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call+351 962 678 857 (Portuguese number; standard call charges may apply) or email us at info@wisifytech.com or contact us at Wisify Tech Solutions, Rua Brito Capelo, 585, 1, Matosinhos, 4450-075 Porto, Portugal.

This Shipping Policy applies only to purchases made directly through Wisify Tech Solutions.